Clause 5.3 of ISO 9001:2015 requires top management to ensure that roles and responsibilities and authorities for your Quality Management System (QMS) are assigned, communicated, and understood, but what exactly are these roles and responsibilities? And what’s the most effective way to define these for your organisation?
ISO 9001:2015 requires top management to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, but what exactly are these legal requirements? And what’s the most effective way to define these for your Quality Management System (QMS)?